The future of remote working before & after COVID-19

COVID-19 has forced teams worldwide to work from home — but what lies ahead for how we work once the pandemic ends?

The global spread of COVID-19 has led to a rapid shift of companies moving to hiring virtual teams and relying on virtual work environment, in an effort to maintain business continuity. For many companies, this is the first time where teams are having to collaborate, operate, and communicate virtually through the power of technology.

While the pandemic continues to evolve globally, many are already planning ahead for the other side of this situation: a future where the spread of COVID-19 ceases and life slowly adjusts back. How does the huge shift in workplace behavior that we are seeing now impact how we work in the future? What can we expect from remote work going forward? Here is how the organizations will be transformed from this period?

Virtual Teams are going to take over

Many believe that this move towards virtual employees and virtual teams will be a more permanent change, rather than a temporary one. In fact, a survey conducted by globally research company Gartner with 317 CFOs and business finance leaders found that 74% plan to switch their previously on-site workforce to permanently virtual workforce post-COVID-19. Among this group, the biggest factor driving this permanent change was the cost-saving benefits of hiring offshore teams with significantly less cost — a factor that they have gotten clear insight on during this current outbreak. This comes from the reduction of both on-site technology spend, as well as reduced costs in real estate expenses. These financial gains, when paired with the minimum disruption or effect on growth levels and companies well being, leaves little reason for many companies to move back to traditional working styles even after the pandemic ceases.

Technology will be a Booster

As previously mentioned, organizations are relying more than ever on technology to enable virtual work to happen seamlessly with employees dispersed. There is a soaring demand for virtual workplace solutions that help teams continue to collaborate, communicate, and operate as usual. As teams move their meetings to conference calls, their workspace to a project management board and their processes to digital workflows, many are seeing the huge benefit in efficiency, convenience and transparency that comes from bringing work online. 

Similarly, social workplace activities and water cooler chats are finding their online version through employee-driven group chats and virtual happy hours. With the digital workspace able to truly replicate all the elements of working together in an office, more companies are likely to stick to this as a long-term solution and method of working together as part of their “new normal”.

Virtual Teams work policies

An article by the New York Times on the topic suggests that many firms will resort to a hybrid approach, saying “There could be an A teams and B teams – Virtual team.” This would then call for companies to introduce virtual team policies to ensure a strong workplace culture and efficient operations as they work with distributed teams. Once COVID-19 is behind us, companies should apply what they have experienced and learned during this process to continually improve their remote work policies for the long term in order to get the virtual employee’s adoption going.

Virtual teams and Virtual resources (offshore teams) is the future.


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